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- Atos Origin
- Industry: Technology
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Case Study -
- Challenge
- Atos Origin’s rigorous project methodology requires robust document control processes to be in place for every project. The Atos Origin “major events” team, based in Beijing, China, were faced with an extremely large and complex project which would span several years. The challenge of running a project with an increasing team size and a growing number of documents was further complicated by poor connectivity to the Atos Origin global wide area network and, in turn, the corporate knowledge management systems. Utilizing shared drives was an unacceptable solution for the team leadership. Shared drives were unable to provide the necessary classification, version control and security for the expanding repository of documents. Management urgently required an alternative solution and KnowledgeTree was identified as the technology of choice.
- Solution
- Atos required a robust, easy to use document management solution with strong collaborative features. The ability to check documents in and out of the repository and thus manage document versioning was a key requirement. Varying document types – plans, contracts, specifications, supplier communication – required a well structured taxonomy design and metadata structure. There was however no time for prolonged repository configuration or user training. Tight project deadlines meant that the team had to become productive immediately. KnowledgeTree’s intuitive user interface and simple setup tools and wizards allowed the team to quickly achieve user “buy in” and thus fast track the implementation.
- Result
- KnowledgeTree’s intuitive user interface and simple setup tools and wizards allowed the team to quickly achieve user “buy in” and thus fast track the implementation. Robust security a must Many of the project documents were of a highly confidential nature making robust security a prerequisite. Using KnowledgeTree, the project librarian was easily able to manage access control permission settings and ensure the integrity of the repository. User requests for extended access rights were speedily resolved and the improved information sharing provided a boost for productivity. Multi-language Support KnowledgeTree’s support for multiple languages allowed the system to be implemented in both English and Simplified Chinese. At login, users are able to select the desired language from a drop down list, with the default language determined by their browser preference settings. This feature assisted with the rapid uptake of the system by the diverse project team. Growing with KnowledgeTree As the project develops momentum and both the document repository and the team expand over the next few years, KnowledgeTree’s open source architecture will ensure that the team’s document management infrastructure is futured-proofed. No longer worrying about team infrastructure, Atos Origin can focus on delivering value to their customer.
- Assembled using:
- Submitted by:
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Daniel Chalef
KnowledgeTree
July 17, 2007
- Blue Hammock Data Management Specialists Select KnowledgeTree
- Industry: Technology
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Case Study -
- Challenge
- Blue Hammock is a management consulting company with company headquarters in Pittsburgh and offices throughout North America. Blue Hammock specializes in Data Management, Business Intelligence, Data Quality, and Data Integration for major Fortune 1000 companies including Microsoft Corporation, Honda, Caterpillar, CBS, and Honeywell. The company’s consultants work on site at clients and get actively involved in the implementation of strategies designed by the group. With projects distributed across North America, employees have been clamoring for a document management system in order to manage a central knowledge base of company and project documentation.
- Solution
- KnowledgeTree is installed on a server running CentOS Linux at Blue Hammock’s headquarters in Pittsburgh. The application is available on the internet through a web browser for those with access rights so that Blue Hammock’s consultants can log on remotely and access their documents using KnowledgeTree’s intuitive web interface. In addition, the utilization of the KnowledgeTree Desktop application allows Blue Hammock’s remote workforce instant access to documenting and marketing materials.
- Result
- After finding KnowledgeTree on a Google search, the product was shortlisted and then selected. “We liked the ease and simplicity with which we were able to get up and running with KnowledgeTree”, says Carlson. “The implementation costs are reduced and a rapid uptake occurs when users are easily able to grasp how the application works without the need for an extensive training program.”
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danielchalef
KnowledgeTree
December 16, 2007
- Chicago Public Radio
- Industry: Media & Publishing
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Case Study -
- Challenge
- Promoting the radio station, reaching and attracting a heterogeneous audience.
- Solution
- Flexible solution, large range of Internet-based services and open source components.
- Result
- Community and programming.
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- Submitted by:
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Anja Schuster
Optaros
August 13, 2007
- Endeca Partner Community for Innovation (EDeN)
- Industry: Technology
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Case Study -
- Challenge
- Endeca wanted to create an interactive online community (EDeN) for its employees, customers and partners and release the community at their annual user conference in 12 weeks.
- Solution
- Optaros created an enterprise 2.0 assembly: a loosely-coupled architecture integrating open source components such as content management, forums, blogging and other functions to share information and build community across Endeca's internal and external stakeholders.
- Result
- Delivered within the 12-week deadline, EDeN stimulated hundreds of interactions between site visitors and Endeca staff and tripled membership in Endeca's developer network the first month.
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- Submitted by:
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Marc Osofsky
Optaros
September 19, 2007
- Federal Supreme Court of Switzerland
- Industry: Government
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Case Study -
- Challenge
- Highly sensitive, enterprise scale solution using Alfresco open source content management software.
- Solution
- Extends Alfresco to support high-availability clustered computing.
- Result
- Currently 200 users and expected to grow to 500+
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- Submitted by:
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Dorin Mirulescu
Optaros
June 25, 2007
- Génome
- Industry: Health Care
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Case Study -
- Challenge
- Research group required an easy to use, cost-effective document management solution to meet HIPAA regulatory compliance challenges.
- Solution
- Installed KnowledgeTree installed on Gentoo Linux running on a server with an Intel dual core processor.
- Result
- Moved documents off unaudited and risk-prone laptop drives. Successfully utilizing KnowledgeTree to meet HIPAA compliance challenges.
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danielchalef
Génome Québec and Montreal Heart Institute Ph. Center
September 26, 2007
- Informa
- Industry: Services
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Case Study -
- Challenge
- Reduce costs and improve auditability. Automation of manual processes. Re-purpose of content across publications & channels.
- Solution
- Integrated document management and web publishing platform.
- Result
- Ease of use. Full document lifecycle management. Significant reduction in costs. No proprietary tie-in.
- Assembled using:
- Submitted by:
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Nikki Tyson
Alfresco
July 30, 2007
- Kontron
- Industry: Consumer Products
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Case Study -
- Challenge
- Old, proprietary document management system no longer able to meet Kontron's document management needs. Use over a WAN was limited and upgrading to a newer proprietary technology was price prohibitive.
- Solution
- KnowledgeTree provided a cost-effective, feature-rich, scalable solution that worked very effectively over Kontron's WAN.
- Result
- Kontron America has rolled KnowledgeTree out across the organization and stores a significant number documents ranging from ISO procedures and processes, to internal process documentation and forms, department paperwork, to Marketing plans.
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Daniel Chalef
KnowledgeTree
July 28, 2007
- New York Times
- Industry: Media & Publishing
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Case Study -
- Challenge
- Home finance center offering real estate and mortgage search.
- Solution
- Solution assembled from 100% open source components.
- Result
- 200,000 new unique visitors in first 3 months.
- Assembled using:
- Submitted by:
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Dorin Mirulescu
Optaros
May 17, 2007
- NTag
- Industry: Services
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Case Study -
- Challenge
- nTag is a young, dynamic venture capital funded organization that was founded in 2002. Fast growth, a need for more administrative rigor and increasing volumes of company documentation - contracts, market research information, sales data, and educational material - required management to rethink the company’s document management processes.
- Solution
- nTag chose KnowledgeTree over a number of competing open source and proprietary products to provide the platform for its document management initiative.
- Result
- nTag is an innovative company that is making a name for itself in the event data space. “As a thought leader in our chosen market, we need to be meticulous about managing our growing knowledge assets, “ says Ryan Miller, nTag IT manager. “We expect our document repository will reach twenty gigabytes within the next twelve months and it’s really important that we refine our document management processes quickly. We are confident that KnowledgeTree will meet our needs into the future and we look forward to a long and mutually beneficial relationship.”
- Assembled using:
- Submitted by:
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Daniel Chalef
KnowledgeTree
September 12, 2007
- PreVisor
- Industry: Services
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Case Study -
- Challenge
- Required robust document management system to support global user base.
- Solution
- Single integrated & secure intranet & extranet. Ease of roll-out globally.
- Result
- Collaborative environments for document development & delivery. Full audit trail.
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- Submitted by:
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Nikki Tyson
Alfresco
August 04, 2007
- Reed
- Industry: Services
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Case Study -
- Challenge
- Required online access to documents for training & best practice procedures. Single point of access for all applications.
- Solution
- Distributed access to best practice documentation and external resources with email and workflow.
- Result
- Ease of use - allowing users to keep content up to date. Fully searchable site. Documentation in one place.
- Assembled using:
- Submitted by:
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Nikki Tyson
Alfresco
August 04, 2007
- State of Nebraska
- Industry: Government
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Case Study -
- Challenge
- Managing lifecycle of state legislature documents.
- Solution
- Controlled document lifecycle management. Integrated workflow for approval process.
- Result
- Ease of use has reduced training cost & allowed rapid roll out. Version control & full audit capabilities.
- Assembled using:
- Submitted by:
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Nikki Tyson
Alfresco
July 30, 2007
- State of Vaud
- Industry: Government
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Case Study -
- Challenge
- Personalized user interface for searching content in Alfresco.
- Solution
- Service oriented architecture (SOA) leveraging web services layer
- Result
- Improved service to the public at lower cost.
- Assembled using:
- Submitted by:
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Dorin Mirulescu
Optaros
June 25, 2007
- State of Vaud - REFEN
- Industry: Government
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Case Study -
- Challenge
- Extend existing e-Government initiative with new application tracking working conditions for the state's department of labor
- Solution
- Integration of SugarCRM with Alfresco Content Management System
- Result
- One central database replacing 30 old custom made applications, browser based, leveraging AJAX
- Assembled using:
- Submitted by:
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Anja Schuster
Optaros
February 12, 2008
- Swansea Housing Association
- Industry: Government
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Case Study -
- Challenge
- Need to share and collaborate on vital project documents.
- Solution
- Unified open and scalable repository upon which to build custom solutions.
- Result
- Fast set-up & modification of business processes and workflows. Greater flexibility& speend in setting up projects.
- Assembled using:
- Submitted by:
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Nikki Tyson
Alfresco
July 30, 2007
- Swisscom Mobile
- Industry: Telecommunications
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Case Study -
- Challenge
- Collecting customer feedback to change the way products are developed.
- Solution
- Assembled by Optaros in only six weeks
- Result
- More than 6,000 subscribers and average over 500 user visits per day.
- Assembled using:
- Submitted by:
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Dorin Mirulescu
Optaros
May 17, 2007
- Swisscom Mobile Labs 2.0
- Industry: Telecommunications
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Case Study -
- Challenge
- Extend and redesign of a "google labs type" website meeting the demands of a community in a more suitable way, integrated innovative content management features
- Solution
- Alfresco web content management which allows an easy administration of the whole platform.
- Result
- Fully community based product development platform providing typical Web 2.0 functionalities
- Assembled using:
- Submitted by:
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aschuster
Optaros
December 12, 2007
- The Compliance Office
- Industry: Services
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Case Study -
- Challenge
- The Compliance Office – a leading compliance management provider – through its’ proprietary employee benefits system assists client organizations with between 2 and 3000 employees to meet their HIPAA, COBRA, and State Continuation compliance obligations.
- Solution
- TCO chose KnowledgeTree for its central document repository and business process management system, securely handling the upload, storage, and processing of over one million documents.
- Result
- The Compliance Office currently has over 1 million documents under management within their KnowledgeTree repository. With hundreds of documents being added daily, KnowledgeTree’s open-licensing architecture allows The Compliance Office to add as many additional documents as they require when scaling the underlying hardware.
- Assembled using:
- Submitted by:
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Daniel Chalef
KnowledgeTree
July 17, 2007
- Wiha Werkzeuge GmbH
- Industry: Retail
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Case Study -
- Challenge
- A system that is easy to maintain inhouse and where users can easily find products had to be found. Integration of a product-information-management-system, Navision® and TeleCash®
- Solution
- A new e-commerce solution based on eZ Publish. Development and deployment time of five months.
- Result
- 4300 products online, content in five languages, shops for two markets.
- Assembled using:
- Submitted by:
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aschuster
Optaros
November 27, 2007
